Roadside Assistance Coordinator
TBVirtual is thrilled to present an exciting entry-level opportunity for a French Speaking Roadside Assistance Coordinator in Greece, with a relocation package provided!
This role is perfect for enthusiastic individuals fluent in French who are looking to start a rewarding career while experiencing the captivating culture and beauty of Greece.
As a Roadside Assistance Coordinator, you will serve as the first point of contact for French-speaking clients who require support during vehicle emergencies or regular maintenance visits. Your friendly demeanor and problem-solving skills will be key in ensuring clients receive the help they need quickly and efficiently.
Responsibilities
- Assist in managing roadside assistance operations for French-speaking clients throughout Europe.
- Evaluate and prioritize incoming assistance requests to ensure quick resolution.
- Maintain professional and empathetic communication with clients during their time of need.
- Collaborate with local service providers to deliver timely assistance solutions.
- Document service interactions accurately and contribute to performance reporting.
- Engage in basic administrative tasks related to client requests and service tracking.
- Participate in training programs to enhance skills and service quality.
Requirements
- Fluency in French and a good command of English; knowledge of additional languages is a plus.
- A strong desire to learn and grow in the field of customer service.
- Excellent communication and interpersonal skills.
- The ability to work well in a fast-paced environment.
- Detail-oriented with strong organizational skills.
- Willingness to work flexible hours, including evenings and weekends.
- Motivation to relocate to Greece and immerse yourself in a new cultural experience.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Competitive Salary by Greek standards
- Fully Paid Relocation Package ( flight to Athens, transfer and hotel for the first 2 weeks )
- Free Greek Lessons, Engagement Activities
Please note that we can only accept applications from citizens of the EU, Switzerland or Norway.