Customer Support for Streaming TV & Movie Services

TBVirtual is thrilled to offer a captivating entry level position for a Spanish Speaking Customer Support representative in the booming streaming TV and movie services sector in Greece with relocation package!

Join our client, a leading entertainment provider, and be part of a dynamic team dedicated to enhancing viewers' experiences!

In this role, you will assist Spanish-speaking customers with inquiries related to their streaming services, troubleshooting issues, and helping them navigate the vast array of content available. Your passion for entertainment and strong communication skills will be instrumental in delivering top-notch customer support.

Our client is committed to creating an inspiring work environment, where your efforts positively impact the experience of millions of viewers. If you love movies and TV shows and want to help others enjoy their entertainment, this is the perfect role for you!

Responsibilities

• Provide exceptional customer support in Spanish for streaming TV and movie services
• Assist customers with account management, subscription inquiries, and content navigation
• Troubleshoot and resolve technical issues effectively
• Document customer interactions accurately for tracking and follow-up
• Collaborate with cross-functional teams to enhance customer satisfaction
• Stay up-to-date with service offerings and industry trends

Requirements

• Fluency in Spanish and English, both written and spoken
• Willingness to relocate to Greece - Work from home only within Greece
• No prior experience required; entry-level candidates are encouraged to apply
• Strong communication and active listening skills
• Excellent problem-solving abilities and attention to detail
• Passion for entertainment, particularly TV shows and movies
• Ability to work in a fast-paced environment
• Familiarity with streaming services and technology is an advantage
• Team-oriented with a positive and proactive mindset

Benefits