Customer Support for Home Appliances
TBVirtual is thrilled to present an exciting entry-level opportunity for a Swedish Speaking Customer Support representative in the Home Appliances Department. Join our client, a leading company specializing in high-quality home appliances, and assist customers in Greece with their inquiries and needs!
In this vital role, you will provide support to Swedish-speaking customers, helping them with product information, troubleshooting, and order management. Your excellent communication skills and customer-first attitude will be instrumental in ensuring that customers have a seamless and satisfactory experience with their home appliances.
Join a passionate team committed to innovation and customer satisfaction. Enjoy the beautiful environment of Greece while advancing your career in customer service!
Responsibilities
- Deliver exceptional customer support in Swedish for home appliance inquiries
- Assist customers with product information, troubleshooting, and warranty concerns
- Process orders and manage returns efficiently
- Document customer interactions accurately in the system
- Collaborate with technical teams to escalate complex issues as needed
- Stay informed about product features and industry trends
Requirements
- Fluency in Swedish and English, both written and spoken
- Willingness to relocate to Greece with company support
- Strong communication and interpersonal skills
- Detail-oriented with excellent problem-solving abilities
- Interest in home appliances and technology
- Ability to work in a team-oriented and collaborative environment
- Proficiency in using customer management systems
- Willingness to learn and adapt to new tools and processes
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Competitive Salary by Greek standards
- Fully Paid Relocation Package ( flight to Athens, transfer and hotel for the first 2 weeks )
- Free Greek Lessons, Engagement Activities
Please note that we can only accept applications from citizens of the EU, Switzerland or Norway.