Customer Support for Consumer Electronics

TBVirtual is thrilled to present an exciting entry-level position for an Italian Speaking Customer Support representative in the consumer electronics sector, based in Greece with free relocation!

If you have a passion for technology and enjoy providing exceptional customer service, this role is tailor-made for you!

In this position, you will assist Italian-speaking customers with their inquiries related to various consumer electronics products. Your role will involve troubleshooting technical issues, providing product information, and ensuring a smooth customer experience from start to finish.

Join a dynamic team that values innovation and customer satisfaction while enjoying the rich culture and beautiful landscapes Greece has to offer. This position not only allows you to utilize your language skills but also to immerse yourself in the technology world!

Responsibilities

• Deliver outstanding customer support in Italian for consumer electronics inquiries
• Help customers troubleshoot and resolve technical problems
• Provide detailed product information and support to enhance user experience
• Maintain accurate records of customer interactions
• Collaborate with technical teams to resolve complex customer issues
• Stay updated on product features and industry trends

Requirements

• Fluency in Italian and English, both written and spoken
• Willingness to relocate to Greece - Work from home only within Greece
• No prior experience required; entry-level candidates are encouraged to apply
• Strong communication and active listening skills
• Detail-oriented with excellent troubleshooting capabilities
• Ability to work well under pressure and manage multiple inquiries
• Interest in technology and consumer electronics
• Willingness to learn and adapt to changing technologies
• Team player with a positive attitude

Benefits