Customer Care/Technical Support for various industries
I'm excited to offer an entry-level opportunity for a Czech Speaking Client Care/Tech Support position in Athens, Greece, with free relocation provided! This is an excellent opportunity for individuals looking to kickstart their careers in customer service or tech support within a supportive and dynamic environment.
In this role, you will assist Czech-speaking clients with their inquiries and provide technical support or customer service based on project specifications. Your primary responsibility will be to ensure customer satisfaction by addressing their concerns and resolving issues efficiently.
This opportunity allows you to experience the rich culture and lifestyle of Athens while building a rewarding career or just enjoy several months in sunny destination with competitive conditions.
Responsibilities
- Provide high-quality customer care and technical support in Czech via phone, email, or chat.
- Assist customers with inquiries about products, services, and technical issues.
- Document customer interactions and maintain accurate records.
- Collaborate with the support team to ensure effective resolution of customer issues.
- Engage in training to enhance product knowledge and customer service skills.
- Stay current with product features and service updates to assist customers effectively.
Requirements
- Fluency in Czech and English (B2), both written and spoken.
- No prior experience required; a passion for customer service and eagerness to learn is essential.
- Willingness to relocate to Greece with company support
- Strong communication and interpersonal skills.
- Possibility of working remotely within Greece (equipment provided)
- Ability to work effectively in a team and independently.
- Basic technical skills and familiarity with computers.
- Detail-oriented with good organizational abilities.
- Positive attitude and willingness to adapt in a fast-paced environment.
- Ability to work flexible hours, including weekends if necessary.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Competitive Salary by Greek standards
- Fully Paid Relocation Package ( flight to Athens, transfer and hotel for the first 2 weeks )
- Free Greek Lessons, Engagement Activities
Please note that we can only accept applications from citizens of the EU, Switzerland or Norway.