Customer Care/Tech Support for the biggest Search Engine

TBVirtual is thrilled to present an outstanding entry-level opportunity for a Polish Speaking Customer Care/Tech Support role with the biggest Search Engine and its applications.

This position is perfect for individuals who are excited about technology and are eager to provide top-notch customer service. In this dual-role capacity, you will assist Polish-speaking customers with inquiries about search engine services while also providing technical support to enhance their overall experience.

This opportunity allows you to experience the rich culture and lifestyle of Athens while building a rewarding career or just enjoy several months in sunny destination with competitive conditions.

Responsibilities

  • Provide exceptional customer service and technical support to Polish-speaking users via phone, email or chat.
  • Assist customers with inquiries related to search engine services, accounts, and features.
  • Troubleshoot and resolve technical issues efficiently, while guiding customers through problem resolution.
  • Document customer interactions and solutions in the support database for future reference.
  • Educate customers about service features and best practices for maximizing their use of the search engine.
  • Collaborate closely with cross-functional teams to ensure a seamless customer experience.
  • Stay updated with the latest developments in search engine technology and services.

Requirements

  • Fluency in Polish and English, both spoken and written.
  • Willingness to relocate to Greece with company support
  • Strong problem-solving skills and the ability to troubleshoot technical challenges effectively.
  • Excellent communication and interpersonal skills.
  • Detail-oriented with strong organizational abilities.
  • Ability to work in a fast-paced environment while managing multiple tasks efficiently.
  • Willingness to work flexible hours, including weekends if needed.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Competitive Salary by Greek standards
  • Fully Paid Relocation Package ( flight to Athens, transfer and hotel for the first 2 weeks )
  • Free Greek Lessons, Engagement Activities

    Please note that we can only accept applications from citizens of the EU, Switzerland or Norway.
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