Customer Care for Consumer Electronics

TBVirtual is thrilled to present an exciting entry-level opportunity for a Danish Speaking Customer Support representative in the consumer electronics sector.

This position is fully remote within Greece, allowing you to work from the comfort of your new home while engaging with cutting-edge technology and helping customers every day!

In this role, you will assist Danish-speaking customers with inquiries regarding various consumer electronics products, providing exceptional support for troubleshooting, product information, and after-sales services. Your technical knowledge and customer-focused approach will ensure that clients receive the highest level of service.

Join an innovative company that values customer satisfaction and professional growth. Create a positive impact on consumer experiences in the technology sector while enjoying the flexibility of remote work from Greece!

Responsibilities

  • Deliver outstanding customer support in Danish for consumer electronics inquiries
  • Troubleshoot technical issues and provide effective solutions
  • Educate customers about product features, specifications, and usage
  • Document customer interactions accurately in the support system
  • Work closely with teams to improve product support processes
  • Stay informed about the latest consumer electronics trends and updates

Requirements

  • Fluency in Danish and English, both written and spoken
  • Willingness to relocate to Greece with company support
  • Strong communication and interpersonal skills
  • Technical proficiency and problem-solving abilities
  • Ability to manage multiple inquiries efficiently in a fast-paced setting
  • Proficient in using support software and customer management tools
  • Passion for technology and commitment to delivering excellent service
  • Ability to work independently in a remote environment

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Competitive Salary by Greek standards
  • Fully Paid Relocation Package ( flight to Athens, transfer and hotel for the first 2 weeks )
  • Free Greek Lessons, Engagement Activities

    Please note that we can only accept applications from citizens of the EU, Switzerland or Norway.
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